Lync Phone Remote logs.

What does the “Enable Remote Logs” on a Lync Phone edition meen?

This is a feature for you to get logfiles from a phone that is not signed into. If someone are logged into the phone – Remote log Access will not work.

If you enable this feature on the phone it is possible to ftp to the phone and download log files. Remember  that you will need a Microsoft support tool to be able to read them properly.

Step1: Enable “Remote Log Access”

Step2: Find the phone’s IP address in the system information menu.

Step3: FTP to the IP address and log in as anonymous to download log files.

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