{"id":277,"date":"2014-09-11T14:45:07","date_gmt":"2014-09-11T12:45:07","guid":{"rendered":"http:\/\/www.vatland.no\/?p=277"},"modified":"2014-09-17T14:43:00","modified_gmt":"2014-09-17T12:43:00","slug":"lync-server-2010-rtchost-exe-crashes-after-windows-update","status":"publish","type":"post","link":"https:\/\/www.vatland.no\/index.php\/lync-server-2010-rtchost-exe-crashes-after-windows-update\/","title":{"rendered":"Lync server 2010 rtchost.exe crashes after Windows Update."},"content":{"rendered":"

\"Lync2013\"<\/a>\u00a0After running Windows update on a Lync 2010 edge server\u00a0I was unable to communicate with external contacts. I could see their presence but no\u00a0chat\/video or audio.\u00a0The eventlog contained lots of event 1001 “Information”(Why\u00a0not error\u00a0!!!!!) that RTCHOST.EXE crashed. Probably failed installation of KB2982385.<\/p>\n

<\/p>\n

Why are these only information events.\"rtchostexe\"<\/a><\/p>\n

Even more Events of 50007 and 12331<\/p>\n

\"event50007id\"<\/a>\"event12331id\"<\/a><\/p>\n

What to do. Noticed that Windows updated had installed several security fixes and .net framwork fixes. My first thought was to uninstall all newly installed updates. Rebooted and same errors.<\/p>\n

Next step was to run Lync server 2010 deployment wizard, selected update,add or remove features. This procedure failed With “Object of an instance not set”. This was not good……… Lync installation was most likely corrupted by a failed KB2982385 install.<\/p>\n

Found a recently released Security update from Microsoft :<\/p>\n

MS14-055: Description of the security update for Microsoft Lync Server 2010: September 9, 2014<\/a><\/p>\n

Downloaded Lync hot fix for this article:\u00a0Security Update for Lync Server 2010 (KB2982385, KB2982388) :\u00a0 Microsoft has update this patch and removed the KB:2982385 part of it. Now it is only a update to Response Group Service.<\/p>\n

http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=44080<\/a><\/p>\n

During this install I was prompted for a driver install, this is probably why it failed during Windows updates.<\/p>\n

\"securitywarning\"<\/a><\/p>\n

Updates the edge server . Started the stopped Lync service (start-cswindowsservices)\u00a0. And it worked.<\/p>\n

I think some .net framework update\u00a0had broken my server….<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

\u00a0After running Windows update on a Lync 2010 edge server\u00a0I was unable to communicate with external contacts. I could see their presence but no\u00a0chat\/video or audio.\u00a0The eventlog contained lots of event 1001 “Information”(Why\u00a0not error\u00a0!!!!!) that RTCHOST.EXE crashed. Probably failed installation of KB2982385.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Lync server 2010 rtchost.exe crashes after Windows Update.","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[6],"tags":[23,21,22,24],"class_list":["post-277","post","type-post","status-publish","format-standard","hentry","category-lync","tag-event-id-1001","tag-event-id-12331","tag-event-id-50007","tag-rtchost-exe"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":false,"jetpack-related-posts":[{"id":57,"url":"https:\/\/www.vatland.no\/index.php\/lync-phone-unable-to-sign-in-after-windows-update-on-lync-server\/","url_meta":{"origin":277,"position":0},"title":"Lync phone unable to sign in after windows update on Lync Server.","author":"Atle","date":"January 2, 2013","format":false,"excerpt":"After update to Root Sertificates ( KB931125) http:\/\/support.microsoft.com\/kb\/931125\u00a0You are constantly getting Warning in the eventlog. Also Lync Phones will be unable to sign in. The error message on the phone is that the \"Registrar FQDN could not be resolved\". UPDATED: On new Phones you will only get a message that\u2026","rel":"","context":"In "Lync"","block_context":{"text":"Lync","link":"https:\/\/www.vatland.no\/index.php\/category\/lync\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":241,"url":"https:\/\/www.vatland.no\/index.php\/lync-federation-failes-for-some-partners\/","url_meta":{"origin":277,"position":1},"title":"Lync federation failes for some partners.","author":"Atle","date":"August 12, 2014","format":false,"excerpt":"You have installed Lync edge server and have\u00a0issues federating with some or all of your partners. If you check the eventlog you might see multiple errors\u00a0like \u00a0event Source\u00a0:\u00a0\"LS Protocol Stack\" and Event ID 14428. Event description might mislead you to think that there is something wrong with\u00a0your partners certificate.\u00a0 The\u2026","rel":"","context":"In "Lync"","block_context":{"text":"Lync","link":"https:\/\/www.vatland.no\/index.php\/category\/lync\/"},"img":{"alt_text":"Lync2013","src":"https:\/\/i0.wp.com\/www.vatland.no\/wp-content\/uploads\/2014\/05\/Lync2013.gif?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":55,"url":"https:\/\/www.vatland.no\/index.php\/abserver-exe-crashes-every-4-minutes\/","url_meta":{"origin":277,"position":2},"title":"ABServer.exe crashes every 4 minutes.","author":"Atle","date":"January 4, 2013","format":false,"excerpt":"Issue: Abserver.exe in Lync crashes every 4 minutes. Event ID 12330:Failed starting a worker process. Process: 'C:\\Program Files\\Microsoft Lync Server 2010\\Server\\Core\\ABServer.exe' Exit Code: C3E8302D!_HRX! (The worker process failed to initialize itself in the maximum allowable time.!_HRM!). Cause: This could happen due to low resource conditions or insufficient privileges. Resolution: Try\u2026","rel":"","context":"In "Lync"","block_context":{"text":"Lync","link":"https:\/\/www.vatland.no\/index.php\/category\/lync\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":645,"url":"https:\/\/www.vatland.no\/index.php\/exchange-um-event-id-1400\/","url_meta":{"origin":277,"position":3},"title":"Exchange UM event ID 1400","author":"Atle","date":"February 12, 2016","format":false,"excerpt":"This is a rather confusing event. It occurs on the Exchange server 2010 that is holding the Unified Messaging role. \"The following UM IP gateways did not respond as expected to a SIP OPTIONS request\", and at the end \"This operation has timed out\". The server mentioned in the erro\u2026","rel":"","context":"In "Exchange"","block_context":{"text":"Exchange","link":"https:\/\/www.vatland.no\/index.php\/category\/exchange\/"},"img":{"alt_text":"exevent1400","src":"https:\/\/i0.wp.com\/www.vatland.no\/wp-content\/uploads\/2016\/02\/exevent1400.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.vatland.no\/wp-content\/uploads\/2016\/02\/exevent1400.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/www.vatland.no\/wp-content\/uploads\/2016\/02\/exevent1400.jpg?resize=525%2C300 1.5x"},"classes":[]},{"id":235,"url":"https:\/\/www.vatland.no\/index.php\/lync-server-2013-august-update\/","url_meta":{"origin":277,"position":4},"title":"Lync Server 2013 August update.","author":"Atle","date":"August 8, 2014","format":false,"excerpt":"The August update for Lync Server 2013 , Cumulative Update KB 2809243. There seems to be some long\u00a0awaited fixes. http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=36820 \u00a0","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Lyncserver","src":"https:\/\/i0.wp.com\/www.vatland.no\/wp-content\/uploads\/2014\/08\/Lyncserver-300x94.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":47,"url":"https:\/\/www.vatland.no\/index.php\/lync-server-2013-updates-are-here\/","url_meta":{"origin":277,"position":5},"title":"Lync server 2013 updates are here!","author":"Atle","date":"March 1, 2013","format":false,"excerpt":"Finally a update for Lync server 2013! http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=36820 At first glance this look like only bugfixes. Any one noticed\u00a0some\u00a0New feature? Atle\u00a0","rel":"","context":"In "Lync"","block_context":{"text":"Lync","link":"https:\/\/www.vatland.no\/index.php\/category\/lync\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/posts\/277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/comments?post=277"}],"version-history":[{"count":9,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/posts\/277\/revisions"}],"predecessor-version":[{"id":290,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/posts\/277\/revisions\/290"}],"wp:attachment":[{"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/media?parent=277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/categories?post=277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/tags?post=277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}