{"id":23,"date":"2014-01-10T13:01:00","date_gmt":"2014-01-10T13:01:00","guid":{"rendered":"\/post\/2014\/01\/10\/lync-phone-remote-logs.aspx"},"modified":"2014-01-10T13:01:00","modified_gmt":"2014-01-10T13:01:00","slug":"lync-phone-remote-logs","status":"publish","type":"post","link":"https:\/\/www.vatland.no\/index.php\/lync-phone-remote-logs\/","title":{"rendered":"Lync Phone Remote logs."},"content":{"rendered":"<p>What does the &#8220;Enable Remote Logs&#8221; on a Lync Phone edition meen?<\/p>\n<p>This is a feature for you to get logfiles from a phone that is not signed into. If&nbsp;someone are logged into the phone &#8211; Remote log Access will not work.<\/p>\n<p>If you enable this feature on the phone it is possible to ftp to the phone and&nbsp;download log files. Remember&nbsp; that you will need a Microsoft support tool to be able to read them properly.<\/p>\n<p>Step1: Enable &#8220;Remote Log Access&#8221;<\/p>\n<p>Step2: Find the phone&#8217;s IP address&nbsp;in the system information menu.<\/p>\n<p>Step3: FTP to the IP address and log in as anonymous to download log files.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"224\" style=\"width: 306px; height: 168px;\" src=\"\/FILES%2f2014%2f01%2fWP_20140110_003.jpg.axdx\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"224\" style=\"width: 331px; height: 170px;\" src=\"\/FILES%2f2014%2f01%2fWP_20140110_005.jpg.axdx\"><img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"222\" style=\"width: 301px; height: 170px;\" src=\"https:\/\/www.vatland.no\/FILES%2f2014%2f01%2fWP_20140110_004.jpg.axdx\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"223\" style=\"width: 337px; height: 167px;\" src=\"\/FILES%2f2014%2f01%2fWP_20140110_002.jpg.axdx\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What does the &#8220;Enable Remote Logs&#8221; on a Lync Phone edition meen? This is a feature for you to get logfiles from a phone that is not signed into. If&nbsp;someone are logged into the phone &#8211; Remote log Access will not work. If you enable this feature on the phone it is possible to ftp &hellip; <a href=\"https:\/\/www.vatland.no\/index.php\/lync-phone-remote-logs\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Lync Phone Remote logs.<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[6],"tags":[],"class_list":["post-23","post","type-post","status-publish","format-standard","hentry","category-lync"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":false,"jetpack-related-posts":[{"id":71,"url":"https:\/\/www.vatland.no\/index.php\/lync-phone-calls-failes-and-log-reportssniff-that-lync-server-cancel-it\/","url_meta":{"origin":23,"position":0},"title":"Lync phone calls failes, and log reports\/sniff that Lync server cancel it.","author":"Atle","date":"May 16, 2012","format":false,"excerpt":"When calling some foreign numers Lync server\u00a0CANCEL the call when it is in progress. Network sniff shows that the call is terminates after 10 sec. \u00a0 This is a default value of the Lync Routing engine. The value is located in \"c:\\program files\\Microsoft Lync Server 2010\\Server\\Core\\OutboundRouting.exe.config\" SOLUTION:Replace value \"FailOverTimeout\" value\u2026","rel":"","context":"In &quot;Lync&quot;","block_context":{"text":"Lync","link":"https:\/\/www.vatland.no\/index.php\/category\/lync\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":629,"url":"https:\/\/www.vatland.no\/index.php\/kb3101496-and-missing-missed-calls-log\/","url_meta":{"origin":23,"position":1},"title":"KB3101496 and missing &#8220;missed calls&#8221; log","author":"Atle","date":"December 1, 2015","format":false,"excerpt":"Latest News March 2016: https:\/\/support.microsoft.com\/en-us\/kb\/3136400 . This is what we also discovere. But users did not want voicemail.\u00a0 With the patch from February it seems to be solved.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 After you install KB3101496 missed phone calls are\u00a0 no longer displayed in Lync 2013\/Skype. All other Lync functionality is ok. You will\u2026","rel":"","context":"In &quot;Lync&quot;","block_context":{"text":"Lync","link":"https:\/\/www.vatland.no\/index.php\/category\/lync\/"},"img":{"alt_text":"Lync2013","src":"https:\/\/i0.wp.com\/www.vatland.no\/wp-content\/uploads\/2014\/05\/Lync2013.gif?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":37,"url":"https:\/\/www.vatland.no\/index.php\/missed-call-notification-from-lync-missing-in-users-mailbox\/","url_meta":{"origin":23,"position":2},"title":"Missed Call notification from Lync missing in users mailbox.","author":"Atle","date":"June 13, 2013","format":false,"excerpt":"A new install of Lync and Exchange. Enabled enterprise voice and Unified Messaging. Useres never get missed call notifications in their mailbox. On the exchange server there where several entries in the eventviewer complaining about smtp and voice mail files. \u00a0 Solution to this is to verify that the receive\u2026","rel":"","context":"In &quot;Exchange&quot;","block_context":{"text":"Exchange","link":"https:\/\/www.vatland.no\/index.php\/category\/exchange\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":526,"url":"https:\/\/www.vatland.no\/index.php\/error-installing-skype-for-business-server-2015\/","url_meta":{"origin":23,"position":3},"title":"Error installing Skype for Business server 2015","author":"Atle","date":"September 3, 2015","format":false,"excerpt":"Tried to install S4B server 2015 in my lab. Tried this from a computer with no internet access, also I did not install any prerequisites. \"Error: Prerequisite installation failed: Prerequisite installation failed: SqlInstanceRtc For more information, check your SQL Server log files. Log files are in the folder C:\\Program Files\\Microsoft\u2026","rel":"","context":"In &quot;Lync&quot;","block_context":{"text":"Lync","link":"https:\/\/www.vatland.no\/index.php\/category\/lync\/"},"img":{"alt_text":"installerror","src":"https:\/\/i0.wp.com\/www.vatland.no\/wp-content\/uploads\/2015\/09\/installerror.png?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.vatland.no\/wp-content\/uploads\/2015\/09\/installerror.png?resize=350%2C200 1x, https:\/\/i0.wp.com\/www.vatland.no\/wp-content\/uploads\/2015\/09\/installerror.png?resize=525%2C300 1.5x"},"classes":[]},{"id":65,"url":"https:\/\/www.vatland.no\/index.php\/lync-server-2013-prerequisite-install\/","url_meta":{"origin":23,"position":4},"title":"Lync server 2013 prerequisite install.","author":"Atle","date":"August 2, 2012","format":false,"excerpt":"When installing Lync server 2013 on a Windows server 2012 I got a missing prerequisite. All you have to do is to install the \"Windows Identity Foundation\" feature. Powershell: Add-WindowsFeature Windows-Identity-Foundation To\u00a0install all\u00a0of required Windows features : import-module servermanager add-windowsfeature telnet-client,RSAT-ADDS,net-framework-45-core,windows-identity-foundation,Web-Static-Content,Web-Default-Doc,Web-Http-Errors,web-asp-net,web-asp-net45,Web-Net-Ext,Web-ISAPI-Ext,web-isapi-filter,Web-Http-Logging,Web-Log-Libraries,Web-Http-Tracing,Web-Windows-Auth,Web-Filtering,Web-Stat-Compression,Web-Dyn-Compression,Web-Mgmt-Console,Web-Scripting-Tools,Web-Client-Auth,server-media-foundation,MSMQ-Server,MSMQ-Directory,NET-WCF-HTTP-Activation45 \u00a0To add \"add-windowsfeature Web-Asp-Net,Web-Net-Ext \" your computer needs access\u2026","rel":"","context":"In &quot;Lync&quot;","block_context":{"text":"Lync","link":"https:\/\/www.vatland.no\/index.php\/category\/lync\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":60,"url":"https:\/\/www.vatland.no\/index.php\/delegation-for-lync-ip-phones-white-paper\/","url_meta":{"origin":23,"position":5},"title":"Delegation for Lync IP Phones White Paper","author":"Atle","date":"October 17, 2012","format":false,"excerpt":"Nice document from Microsoft about delegation on Lync Phone Device. \u00a0 http:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=34593","rel":"","context":"In &quot;Lync&quot;","block_context":{"text":"Lync","link":"https:\/\/www.vatland.no\/index.php\/category\/lync\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/posts\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":0,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/posts\/23\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/media?parent=23"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/categories?post=23"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vatland.no\/index.php\/wp-json\/wp\/v2\/tags?post=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}