Have been struggling with this error for some time. I was stuck with some old build in the developer channel. It was the CU updates that failed, almost all others installed ok. Hoping that a new build would manage to install, but no. I decided to finally to a inplace-upgrade to latest build, Downloaded the ISO and mounted it in explorer. Ran setup.exe. And…. after some time FAILURE and rollback. When I finally could log in to windows a message box stating: <\/p>\n\n\n\n
0x80070002 – 0x20007
The installation failed in the SAFE_OS phase with en error during INSTALL_DRIVERS operation<\/p>\n\n\n\n
Not much more helpful, but it state that it was a driver install error. This error code was not mentioned in the upgrade error list from Microsoft : Get help with Windows upgrade and installation errors (microsoft.com)<\/a>.But now I could have a look at windows install logs. Log files and resolving upgrade errors – Windows Deployment | Microsoft Docs<\/a> and det log to look in is “setupact.log” (a rather large file , 74mb in my case). A few lines above the bottom there was an entry : “2021-12-03 09:26:46, Error DISM API: PID=1480 TID=1804 Driver package C:\\Windows\\System32\\DriverStore\\FileRepository\\realtekapo.inf_amd64_bdd2377ee0ec29f4\\realtekapo.inf failed to install.”<\/p>\n\n\n\n This reminded me that I did some messing with the realtek audio drivers some time ago, at about the same time that windows update started to fail.<\/p>\n\n\n\n Delete the whole folder (you have to take ownership and set permissions). And after this the updates have been installing without any issue.<\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Have been struggling with this error for some time. I was stuck with some old build in the developer channel. It was the CU updates that failed, almost all others installed ok. Hoping that a new build would manage to install, but no. I decided to finally to a inplace-upgrade to latest build, Downloaded the … Continue reading Windows 11 update error 0x80070002<\/span>